Client Service Associate

Sandra Justin

"Everyone is carrying something. If I can be a calm, honest, helpful voice in their day, then I’ve done my job well."

With over two decades of experience in client service and operations, Sandra Justin brings professionalism, empathy, and a steady, solutions-oriented approach to every interaction. At PAX Financial Group, she is known for her calm demeanor and thoughtful problem-solving, especially when helping clients troubleshoot technology or navigate account paperwork.

Sandra’s peers value her reliability, teamwork, and resourcefulness. If she discovers a more efficient process or helpful insight, she is quick to share it with others. She believes success comes from rowing in the same direction and shows up each day with that mindset. She is guided by values like integrity, loyalty, and excellence, which shape her approach to client service.

Her personal journey has shaped her professional empathy. As a breast cancer survivor and part of a blended military family with five children, Sandra understands how much people carry behind the scenes. She treats every client with the same compassion and attentiveness she offers her own loved ones.

Outside of work, Sandra enjoys traveling, especially going on cruises with her parents, and spending time with her husband Justin and their kids. She is grounded by family, fueled by faith, and driven by the belief that small acts of service can make a lasting impact.

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